Financial and transaction processors
Payroll, payments, billing, claims, loan servicing, fund administration: if your output becomes a number in someone’s general ledger, their auditors will ask for your SOC 1.
A customer’s auditor has asked for your SOC 1 report, because the transactions you process land in their financial statements. Without it, their auditors have to test your controls themselves, and your customer starts asking whether you are worth the trouble. SOC 1 readiness defines your control objectives, closes the gaps and organizes your evidence, so the CPA firm you choose examines a system that is ready for it.
SOC 1 is a report on controls at a service organization that are relevant to user entities’ internal control over financial reporting. It is performed by a licensed CPA firm under SSAE 18, in attestation standard AT-C section 320. If you process payroll, payments, claims, loans, investments, billing or revenue data — or host the systems that do — your customers’ external auditors and SOX teams rely on your controls as part of their own.
Unlike SOC 2, SOC 1 has no fixed list of criteria. You, as management, define the control objectives — that transactions are authorized, complete and accurately recorded, for example, or that access to financial applications is restricted to authorized users — and the controls that achieve them. That flexibility is where first-time teams struggle: objectives that are too broad can’t be tested, and objectives that miss what user auditors need make the report far less useful to the customers who asked for it.
A Type I report covers whether controls are suitably designed and implemented as of a date. A Type II adds whether they operated effectively over a period, which is what user auditors generally need before they rely on your controls. Both reports list complementary user entity controls — the controls your customers must operate for yours to work — and getting those right prevents disputes later.
Payroll, payments, billing, claims, loan servicing, fund administration: if your output becomes a number in someone’s general ledger, their auditors will ask for your SOC 1.
ERP extensions, revenue recognition, expense, procurement and treasury platforms feed customers’ financial reporting. Readiness separates the controls user auditors care about from everything else you run, so the report stays focused.
If you run the infrastructure or applications customers use for financial reporting, your IT general controls become part of their control environment, and their auditors need evidence those controls work.
Your SOC 2 controls overlap heavily with SOC 1 IT general controls. Readiness reuses that work and adds the business process objectives and transaction controls a SOC 1 needs.
A licensed CPA firm you choose
SOC 1 Type I or Type II report under SSAE 18 (AT-C section 320)
The service auditor must be independent of the controls it examines, so it can’t write your control objectives or build your controls. Readiness does that work with you, so the firm you engage examines a system that is already defined, documented and producing evidence.
A map of the services, applications and transaction flows that matter to your customers’ financial statements, so the scope stays where user auditors need it and nowhere else.
Draft control objectives with the controls that achieve each one. Every control is written so it can be tested, with an owner, a frequency and the evidence it leaves behind.
Where controls are missing, informal or undocumented against the objectives, ranked by how much each gap would affect the service auditor’s opinion.
A draft description of your system, for management to own, covering the services provided, the processes and systems behind them, the control objectives and the related controls.
A clear, defensible list of the controls your customers must operate, worded so user auditors can test them and your customers understand their side of the arrangement.
Narratives and procedures for the business processes and IT general controls in scope, written to how your team actually runs them rather than how a template assumes they run.
Help closing gaps: designing reconciliations and approvals, tightening access and change controls, and organizing evidence before the service auditor begins testing.
Better found now, by people on your side, than by your assessor.
Control objectives borrowed from another company’s report that don’t match the services actually delivered
Reconciliations performed but not reviewed, or reviewed with no sign-off and date
Developers with standing access to production systems and financial data
Failed batch jobs fixed with no ticket or record of the resolution
Reports customers rely on with no control over their completeness and accuracy
Complementary user entity controls that are vague, missing, or never communicated to customers
No monitoring of subservice organizations whose controls the report carves out
SOC 1 doesn’t require security testing, but access-related control objectives are stronger when you can show vulnerabilities on in-scope systems are found and fixed.
What the test coversWhen customers reach the financial application through the web, testing it supports the objective that access is restricted to authorized users.
What the test coversFor platforms hosted in a public cloud, it shows the access and change controls over the in-scope environment are configured as described.
What the test coversSOC 1 addresses controls relevant to your customers’ financial reporting, and its audience is their auditors. SOC 2 addresses security and the other Trust Services Criteria, and its audience is your customers and their security teams. Many service organizations need both, and readiness for one usually covers much of the IT general control work for the other.
You do, as management. The CPA firm evaluates whether the objectives are reasonable for your services and whether your controls achieve them, but it can’t write them for you without impairing its independence. Readiness helps you draft objectives specific enough to test and complete enough that user auditors can rely on them.
A Type I is a point-in-time report on design and implementation, and it can serve as a first deliverable to customers. User auditors who rely on your controls across their fiscal year generally need a Type II covering a period that overlaps their audit. When your report period and a customer’s fiscal year-end don’t line up, expect requests for a bridge letter.
The test is whether your service affects your customers’ financial statements, not your industry. A healthcare claims processor, a logistics billing platform or an HR system that calculates payroll can all fall in SOC 1 territory. If customers’ auditors are asking, the answer is usually yes.
They are controls your customers must operate for your controls to achieve their objectives — reviewing who in their organization has access to your platform, for example, or reconciling the files they send you. They appear in your report, and user auditors test them on the customer side. Vague or missing ones create disputes, so they deserve real attention during readiness.
No. Only a licensed CPA firm can issue a SOC 1 report, and CyberlySecure is not a CPA firm. We prepare you, and you choose the firm that examines you, which keeps the preparation and the opinion independent of each other.
One conversation with someone who does this work. You leave knowing where you likely stand and what readiness would involve for you.
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