SaaS and B2B companies selling to Europe
Your EU customers need a GDPR-compliant data processing agreement, a lawful transfer mechanism and straight answers about sub-processors and security before they sign.
A European customer sent a data processing agreement and a transfer questionnaire. Your privacy notice was written before marketing added half its current tools. A consumer has asked you to delete everything you hold about them, and nobody is sure where “everything” lives. Privacy readiness gives you a data map, documented decisions and processes that work, so you can answer customers, consumers and regulators with confidence.
Privacy law now reaches most US companies from more than one direction. The EU General Data Protection Regulation applies to organizations established in the EU and to those outside it that offer goods or services to people in the EU or monitor their behavior there; the UK GDPR mirrors it. In the United States, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), set the pattern, and a growing number of states — Texas, Virginia, Colorado and Connecticut among them — have passed comprehensive privacy laws of their own, each with its own thresholds, definitions and rights.
The laws differ in detail but ask for the same foundation: know what personal information you collect and why, have a lawful basis or a disclosed purpose for using it, keep only what you need for as long as you need it, protect it with reasonable security, tell people the truth about it, honor their rights, and hold your vendors to the same standard. GDPR adds records of processing, data protection impact assessments for high-risk processing and strict rules on international transfers. California’s regulations add detailed consumer-request and opt-out obligations, and newer rules on risk assessments, cybersecurity audits and automated decision-making technology that phase in by business size and type.
Teams come to privacy readiness because a customer’s legal or procurement team sent a data processing agreement and a questionnaire, because the company is expanding into Europe or a new state, because marketing has outgrown its cookie banner, or because a single consumer request exposed that nobody knows where the data lives. EU and UK data protection authorities, the California Privacy Protection Agency and state attorneys general enforce these laws. None of them issues a certificate, so the proof is a program you can show.
Your EU customers need a GDPR-compliant data processing agreement, a lawful transfer mechanism and straight answers about sub-processors and security before they sign.
You collect personal data through websites, apps, loyalty programs and ad tech, and you answer to CCPA/CPRA and a widening set of state laws with their own opt-out and sensitive-data rules.
Revenue, data volume or a new market has just put you in scope of a state privacy law or GDPR, and you need a program that scales instead of a patchwork of policies.
Privacy has landed on the CISO or general counsel by default, and you need the data map, processes and documentation a dedicated privacy function would maintain.
No one — privacy laws have no official certificate; regulators enforce them
A documented privacy program you can show customers, consumers and regulators; joining the EU-US Data Privacy Framework is a self-certification your own company files with the Department of Commerce
No regulator certifies compliance with GDPR, the CCPA or the state privacy laws, and readiness doesn’t pretend to. It builds the records, assessments, contracts and processes regulators and customers ask for, and prepares you for a Data Privacy Framework self-certification or a CCPA cybersecurity audit by an independent auditor you choose.
A record of the personal data you process — sources, systems, recipients, transfers and retention — built so your team can keep it current.
Which laws reach you — GDPR, UK GDPR, CCPA/CPRA and each state law — based on where your customers are and what you do with their data, so effort goes to obligations you actually have.
GDPR Article 30 records for your controller and processor activities, ready to produce if a supervisory authority asks.
Completed impact and risk assessments for your high-risk processing, written to serve GDPR, California’s regulations and other state laws together.
A data processing agreement template, a sub-processor list, SCC and transfer-impact documentation, and a gap review of your existing vendor contracts.
A workable procedure and request log for access, deletion, correction and opt-out requests, including identity verification and how to reach the data in every system.
Notices revised to match your real practices, and your consent and opt-out setup checked against what your tags and SDKs actually do.
Retention periods for each category of personal data, with the deletion mechanics that make them real rather than aspirational.
A documented way to assess a personal data breach and decide who must be told, across GDPR and the US state breach-notification laws.
Better found now, by people on your side, than by your assessor.
No complete data map, so rights requests and impact assessments rely on guesswork
Privacy notices describing practices the company has since changed
Cookie banners and tags that fire before consent or ignore opt-out preference signals
Vendor contracts missing GDPR Article 28 terms or CCPA service-provider language
International transfers resting on outdated clauses, or on a vendor’s Data Privacy Framework status nobody checked
Retention periods written in policy but never enforced in systems or backups
Rights requests handled ad hoc, with no identity verification, deadline tracking or record
High-risk processing, such as profiling or sensitive data, with no impact or risk assessment on file
GDPR Article 32 and the CCPA’s reasonable-security duty both depend on applications that don’t leak personal data through broken access control.
What the test coversAPIs carry personal data to partners and apps, and an authorization flaw there can expose records in bulk.
What the test coversMobile apps collect location, device identifiers and sensitive data, and embed third-party SDKs that may share it in ways your notice doesn’t disclose.
What the test coversMisconfigured cloud storage and identity are among the most common causes of personal data breaches.
What the test coversRegular scanning is basic evidence of the security of processing the laws require, and it feeds the CCPA cybersecurity audit.
What the test coversNot in the way the phrase suggests. No regulator certifies a company as GDPR- or CCPA-compliant. GDPR allows for approved certification schemes and codes of conduct, but they are optional, few organizations use them, and none replaces compliance itself. The CCPA and the other state laws have no certification at all. What customers and regulators look for is evidence: records of processing, assessments, contracts, accurate notices and a rights-request process that works.
The Data Privacy Framework is one lawful way for a US company to receive personal data from the EU, backed by a European Commission adequacy decision, with UK and Swiss counterparts. A company joins by self-certifying to the US Department of Commerce and committing to the framework’s principles — no outside firm can certify you into it. Readiness checks that your practices, privacy notice and recourse mechanism meet those principles before you file. Because the framework has faced legal challenges, many companies also keep Standard Contractual Clauses in place as a fallback.
It can. GDPR applies to organizations outside the EU that offer goods or services to people in the EU, even free ones, or that monitor their behavior there, for example through tracking and profiling. If you do, you may also need to appoint a representative in the EU. And if you process data for EU business customers, they will require GDPR terms in your contract regardless of where you are based.
It depends on where your consumers live, how many of them you process data about, and whether you sell personal data or earn revenue from it. California’s law applies based on revenue, the volume of consumer data you buy, sell or share, or the share of revenue that comes from selling or sharing it. Most other state laws use thresholds tied to the number of residents whose data you process, and some, like Texas’s, reach nearly any business that isn’t a small business. Readiness starts with an applicability analysis, then builds one program that meets the strictest common requirements instead of a separate effort per state.
California has adopted regulations under the CCPA that require businesses whose processing presents significant risk to consumers’ privacy to conduct and document risk assessments, require certain businesses to complete an independent cybersecurity audit, and set rules for automated decision-making technology. The obligations phase in by business size and type. The cybersecurity audit must be performed by a qualified, objective and independent auditor; readiness prepares the program, documentation and evidence that audit will examine, and gets your risk assessments written.
The two regimes run in opposite directions. In the EU and UK, non-essential cookies and similar technologies generally need prior consent. In California and most other states, sharing data for targeted advertising is allowed by default, but people must be able to opt out, and several states, California and Colorado among them, require you to honor browser-based opt-out preference signals such as Global Privacy Control. A readiness review compares what your tags and SDKs actually do with what your banner and notice say.
Every privacy law requires reasonable security for personal data, so security evidence is part of privacy evidence. A SOC 2 report can include the Privacy criteria, ISO/IEC 27701 sets out a privacy information management system alongside ISO 27001, and penetration testing shows whether the applications holding personal data are as protected as your notices claim. Readiness connects the two, so one body of evidence answers both the privacy questionnaire and the security one.
One conversation with someone who does this work. You leave knowing where you likely stand and what readiness would involve for you.
Not sure where to start? One of our testers reviews your internet-facing footprint and sends you a short summary of what an attacker would see — free. Nothing you don’t own is ever touched, and there’s no sales sequence.
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